MANAGE YOUR EXPERIAN ALERT
ONLINE OPTION
If you do not have an active Experian account, you may create a free account now to add or remove a Security Fraud Alert.
If you have an active account, you may click on the following links to add or remove your Security Fraud Alert.
Add an intial Fraud Alert (Renew annually for a lifetime of protection)
Remove or edit the phone number on your Security Fraud Alert.
If have trouble logging in
Login Assistance (714) 830-7000
If you find that you have a member lock or a fraud alert you can remove it in the member portal.
PHONE OPTION (Estimated time to remove 20-25 minutes)
Hours
Special Services Monday - Friday 8AM-7PM CST No weekends
Membership 8AM -7 PM CST 7 days a week
Call Experian (800) 493-1058
At the prompt enter your social security number
At the second prompt enter your zip code
- Say "dispute"
- Say "new dispute"
- Say "Identity theft"
- Then you will be transferred to a live agent.
Tell them you want to remove your fraud alert and they will ask you for the four digit member PIN you just set up and the answer to the security question you just set up. Your fraud alert will be removed.
If you are unable to create an account the agent can help you set up your account.
Back to the Credit Freeze Dashboard
US MAIL OPTION (Estimated time to remove 7-10 days)
You may also mail your request using the form in your program folder along with your proof of identity. The mailing address and required proof of identity are listed on the form.
Back to the Credit Freeze Dashboard
.